Privacy policy
Learn what information this website may collect, how it is used and how to contact Déménagement Confort about your personal information. Last updated: April 23, 2026.
About this policy
This policy covers Déménagement Confort's website and information provided through technology, including quote-request forms and certain calculation or mapping tools.
1. Scope of this policy
This policy applies to Déménagement Confort's website and the personal information collected through it.
It covers information submitted in forms, technical information transmitted automatically while browsing, and information used by features such as the moving-cost calculator or embedded maps.
2. Information we may collect
When you request a quote, we may collect the information you choose to provide so that we can review the request and contact you.
Your device or our systems may also generate technical information automatically for website operation, security and performance.
- First and last name, telephone number and email address.
- Proposed moving date, dwelling or project type, floors, elevator access and notes included in your request.
- Postal codes or location information entered into forms or calculation tools.
- The form-submission context, the page from which the request was sent and technical spam-prevention mechanisms.
- Technical information such as IP address, browser, device, request date and time, and similar information in server logs.
3. How information is used
We collect and use only the information needed for purposes identified before or at the time of collection.
In general, information is used to review requests, communicate with you, operate the website and protect our services from misuse.
- Assess a moving project and prepare a response or quote.
- Contact you about your request.
- Operate the calculator, maps and other website features.
- Prevent spam and technical abuse and improve website reliability.
- Meet legal, regulatory or contractual obligations where they apply.
5. Retention and security
We retain personal information for as long as is reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.
We use reasonable safeguards suited to the information, its sensitivity and the technological context. No method of transmission or storage can be guaranteed to be completely secure.
6. Your rights
Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, or withdraw consent where processing depends on that consent.
We may request reasonable information to verify your identity and handle your request securely.
7. Cookies, logs and website technology
The website may use technical mechanisms needed for operation, security, stability and the display of certain features. It may also generate technical logs when requests are sent to the server.
The website does not offer customer accounts or online payments. This policy may be updated if measurement, automation or personalisation tools are added later.
8. Policy updates
We may update this policy to reflect changes to the website, our practices or applicable legal requirements.
The date shown at the top of this page identifies when the displayed policy was last revised.
9. Contact us
For questions about this policy or the handling of your personal information, contact Déménagement Confort at info@demenagementconfort.ca or (514) 569-6630.
On this page
Privacy contact
Contact our team by email or phone with a privacy question, a request to access or correct your information, or a request to withdraw consent where applicable.
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